Terms and Conditions

1. ABOUT THESE TERMS OF SALE

1.1 These Terms of Sale (“Terms”) set out the terms and conditions that will apply when you place an order through Fradur SA operated web shops. If you are unable to understand, or have any questions about these Terms please contact Fradur SA. You will be required to confirm that you have read and accept these Terms before you submit an order to fittingsHub. Please note that these Terms are subject to change so review and save or print a copy of the current terms and conditions prior to each order that you submit.

1.2 Company information

“fittingsHub”
Fradur SA.
Río de la Plata 1468
11400, Montevideo
Uruguay
Company ID: 216116370016

All products available through the web shops are sold and delivered to you by Fradur SA.

1.3 These Terms do not affect your legal (statutory) rights under your applicable national laws relating to the sale of consumer products.

1.4 The sales contract may be concluded in English language.

2. ORDER AND ACCEPTANCE

2.1 Each order submitted constitutes an offer to purchase products. Orders are subject to fittingsHub’s acceptance and may be refused at fittingsHub’s discretion, for example in cases where:

orders cannot be processed due to an error in information you have provided;
there is an error on the web shop relating to the products that you have ordered, for example an error relating to the price or description of the product as displayed on the web shop; or
the products that you have ordered are no longer available through the web shop.
2.2 After fittingsHub receives your order, you will receive an email confirming receipt of your order. If you do not receive an email, contact fittingsHub before you try to place another order for the same product.

2.3 You will receive an email when your order is being dispatched confirming that your order has been accepted.

2.4 In the case of plans and/or other digital product orders, you will receive an e-mail which includes a unique link that will allow you to download the ordered file.

2.5 If you have any questions, comments or concerns regarding fittingsHub’s order acceptance policy, or if you consider that your order was rejected in error, please contact fittingsHub.

3. PRODUCT AVAILABILITY

fittingsHub will have the right, at any time, to make changes to information about products displayed on the web shops, for example information about prices, description or the availability of products and fittingsHub may do so without first giving you notice of the changes. fittingsHub will not, however, make any changes to the price, availability or description of any product after an order has been accepted.

4. CUSTOMER INITIATED ORDER CANCELLATIONS AND CHANGES

You can make changes to or cancel your order at any time before your order has been processed. To make changes to your processed order, please contact fittingsHub. If your order has already been dispatched, (i) you will only be able to request a refund of the product: please see Return Policy.

5. ORDER TRACKING

For Fedex shipped orders, you’ll be able to track the shipment as soon as you receive the Fedex tracking number from us.

6. DELIVERY

6.1 In some cases some products might not be available for all countries. You will be informed of any such territorial restrictions before you can purchase the product.

6.2 Shipping and handling charges will depend on the value of your order and the country to which the product is being shipped. Any customs duties or tariffs that may be imposed on the deliveries will be paid by you.

6.3 fittingsHub reserves the right to deliver the ordered products in separate shipments.

6.4 Product that is delivered to you will become your property at the time that you receive it provided that fittingsHub has received full payment for the product. As soon as fittingsHub has delivered the product to you, you will become responsible for it and for any loss or damage to it thereafter.

7. PRICES AND PAYMENT

7.1 The product price is always the price indicated in the web shop when you place your order and does not include any kind of taxes.

7.2 Products and their postage are paid in conjunction with the order. The available payment methods are displayed in connection with the product order form in the web shop. Online payment methods are provided by PayPal.

PayPal
Business ID: R.C.S.Luxembourg B 118 349
22-24 Boulevard Royal
L-2449, Luxembourg

8. RETURNS / REFUNDS

8.1 Refunds or exchanges in case of a faulty product

If you wish to exchange or return for a refund a back-order product which is faulty or otherwise damaged when you receive it, which does not correspond to the description on the web shop, or which develops a fault after you receive it, you can do so in accordance with and pursuant to applicable law.

If you wish to exchange or return for a refund a product that is sold and delivered to you by fittingsHub which is faulty or otherwise damaged when you receive it, which does not correspond to the description on the web shop, or which develops a fault after you receive it, you can do so in accordance with and pursuant to applicable law and Return Policy.

This provision does not set-aside your mandatory legal rights in this respect.

8.2 Refunds for non-faulty merchandise

You can exercise the right to cancel an order for back-order product in accordance with and pursuant to applicable law.

You can exercise the right to cancel an order for product sold and delivered to you by fittingsHub within fourteen (14) days from the date that the product is received in accordance and pursuant to the terms of Return Policy.

9. OUR DRAWINGS AND YOUR MANUFACTURING

All drawings delivered through this website are a digital set of dimensions for cutting parts that -in combination with a Hiddenbed original hardware and other accessory objects [ie. mattress, cushions]- guide the movement of an assembled furniture system resulting in the practical functions stated in each drawing.

fittingsHub cannot control the hardware and skills of the manufacturer, or materials and practices on the manufactured parts or accessories used and responsibility rest with the manufacturer and end-consumer to check the files, materials and manufacturing processes and ensure fulfillment of all legal and safety regulations prior to manufacturing.

By using our drawings you agree to the following:

To hold fittingsHub and its employees harmless for any property damage, personal injuries, death, fiduciary losses or any kind of loss or harm resulting from the use of the digital files and their contents or use of physical products resulting from the fabrication from the digital information contained in the files.
You accept that the information provided therein will be used under your own risk, without guarantees of quality or suitability for use.
You agree to indemnify fittingsHub for any damage, harm, loss, obligation, liability, costs, and expenses resulting to it from the use of your acquired designs or derivatives permitted under the associated license for use.

10. PERSONAL INFORMATION

When you create your fittingsHub Store account and place an order through the web shop, you will be providing fittingsHub with your personal information. You agree that fittingsHub may disclose personal information to Hiddenbed in connection with the sales of back-order products. fittingsHub and Hiddenbed will use your personal information to process your order and for the delivery of the products ordered and for other limited purposes. fittingsHub’s collection and use of your personal information will be carried out subject to the terms of our Privacy policy.

11. GENERAL TERMS

By opening an account with us you agree to receive e-mails about your order, newsletters and promotions.

The contract for sales of back-order products will be solely between you and fittingsHub and is governed by the laws of Uruguay.

The contract for sales of other products will be solely between you and fittingsHub and is governed by the laws of Uruguay.

If any provision of a contract is not valid or legally enforceable, that term will be deleted and the remaining terms will not be affected.

CONTACT FITTINGSHUB

If you have any questions about these Terms, please contact fittingsHub by filling the for in the FAQs Page.